Firefly Audio Visual Solutions Ltd (“us”, “we”, or “our”) operates https://www.fireflyav.co.uk (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We are committed to protecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy describes how we collect, use, and protect your Personal Information. Please read this Privacy Policy carefully before using the Site or submitting any Personal Information.
Information Collection and Use
While using our Site, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. Personal Information may include, but is not limited to, your name, email address, phone number, position, and address (“Personal Information”).
We collect Personal Information from you when you fill out a form on our Site or when you contact us by email or phone. We use this Personal Information to respond to your inquiries, provide you with information about our services, and to send you marketing communications.
We will also use your Personal Information to create an account for you on our rental management software, CurrentRMS. We use CurrentRMS to manage our rental inventory and bookings, and we will use your Personal Information on the platform to create and manage your bookings.
We do not sell, rent, or lease your Personal Information to third parties. We may share your Personal Information with our service providers who perform services on our behalf, such as website hosting, email delivery, and customer service. We require these service providers to use your Personal Information only for the purposes for which it is provided to them and to protect the confidentiality and security of your Personal Information.
We may also disclose your Personal Information if we are required to do so by law, or in response to a legal request or subpoena.
Security
The security of your Personal Information is important to us, and we take reasonable measures to protect your Personal Information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your Personal Information.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13, we will take steps to delete such information from our files as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at privacy@fireflyav.co.uk.